Shipping & Returns

• Processing time: in-stock orders typically ship within 2–5 business days. Hand-finished and made-to-order pieces may take longer — we’ll note this at checkout or by email.
• Free U.S. shipping on orders over $100. Below that, shipping is calculated at checkout.
• International shipping is available; rates are calculated at checkout. Any customs duties, taxes, or import fees are the responsibility of the customer and are not included in our prices or shipping.
• Delivery estimates provided by carriers are estimates, not guarantees. Once an order is handed to the carrier, delivery timing is in their hands.
• You’ll receive tracking by email when your order ships.

We want you to love what you receive. If a standard clothing or accessory item isn’t right, you may return it within 30 daysof delivery, provided it’s:

• Unworn, unwashed, and undamaged;
• With original tags attached; and
• In its original packaging.

To start a return, email hello@bebacksoonshop.comwith your order number and we’ll send instructions. Please don’t send items back without contacting us first.

Return shipping is paid by the customer, exceptwhen an item arrives defective, damaged, or we sent the wrong thing — in those cases we cover it (see §7). We recommend a tracked method; we can’t process a refund for a return we never receive.

Once we receive and inspect your return, we’ll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Depending on your bank or card issuer, it may take a few additional days to appear. Original shipping charges are non-refundable unless the return is our error.

Need a different size? We’re happy to exchange apparel where stock allows — email us and we’ll help. If your size is sold out, we’ll process a return and you can reorder.

The following are final sale and can’t be returned or refunded:

• Original one-of-one paintings — each is unique and sold as a final purchase.
• Digital art & downloads — non-refundable once delivered or downloaded.
• Custom & commissioned work — made to your specification (see our commission terms).
• Sale or clearance items, where marked.

This does not affect your rights if an item arrives damaged or defective (see §7).

If your order arrives damaged or defective, or you received the wrong item, email hello@bebacksoonshop.com within 7 daysof delivery with your order number and photos. We’ll make it right with a replacement or a full refund, and we’ll cover any return shipping.

If tracking shows your order didn’t arrive, contact us and we’ll investigate with the carrier and make it right. Please reach out within a reasonable time of the expected delivery date.

Need to cancel? Email us as soon as possible. We can usually cancel an order any time before it ships. Once an order has shipped, our standard return policy applies. Custom-work deposits follow the commission terms.

Anything about shipping or a return? Email hello@bebacksoonshop.com— we’re glad to help.